The Accessibility Management Platform (AMP) provides the infrastructure to facilitate all aspects of a successful accessibility compliance program. AMP’s powerful testing engine and work flow, reporting support, accessible development best practices, and extensive training course library allow organizations to quickly and efficiently incorporate accessibility compliance into existing development processes. This ensures that organizations have the infrastructure to rapidly conform to Section 508, the Web Content Accessibility Guidelines (WCAG), the Americans with Disabilities Act (ADA), and other leading accessibility requirements.
Auditing and Testing
Auditing is often the most critical aspect of an accessibility program. A successful audit identifies and prioritizes all accessibility problems, defines a method for addressing those issues, and documents a system's overall compliance.
AMP provides the ability to perform all ranges of accessibility testing from full, formal audits to informal, page level validation of accessibility issues across a variety of accessibility standards and technologies. Based on SSB’s proven Unified Audit Methodology, AMP’s testing support extends from the ability to perform in-browser, quick page tests to scanning complete, enterprise-level websites. Core testing capabilities in AMP include:
- Simple and streamlined test creation workflow for defining recurring accessibility tests
- Ability to diagnose single and multiple pages for Section 508, WCAG, and other public accessibility standards
- Support for testing sites and applications against organization-specific accessibility standards
- Ability to ‘spider’ web sites and applications to diagnose multiple pages automatically, even in cases where usernames and passwords are required
- Ability to test form-based authenticated web sites and applications, and sites and applications behind firewalls
- Ability to perform automated testing on native PDF content
- Ability to perform manual reviews of source code and high-level page features directly in the browser via the AMP Toolbar testing environments
- Integrated reporting between all AMP clients and the central AMP server
- Direct access to the AMP testing Application Programming Interface (API) to allow for programmatic integration of testing into any enterprise work flow via web service or code level integration
- Central management and deployment of all test definitions and Best Practice content ensuring all auditing end points execute a standard set of testing requirements
- Full support for functional testing requirements (§1194.31), including the creation and sharing of use case scripts, assignment of testing in assistive technologies to individual testers and unified reporting for functional and technical validation requirements
In addition to web-based testing support and the AMP Toolbars, AMP provides a full desktop testing environment for use. The AMP Desktop testing environment, available in the Toolbox, provides an alternative, desktop interface to AMP. This provides a full-featured desktop testing environment that allows team members to easily perform testing when content is located behind a firewall.
Full Regulatory Coverage
AMP provides for coverage for the technical, functional, information, documentation and support, and recordkeeping requirements of accessibility standards and regulations. This is in contrast to accessibility tools that provide only support for the subset of requirements that are readily testable in an automated fashion. This ensures that AMP users are able to test for their full regulatory requirements, not only those that can be tested in an automated fashion.
The AMP toolbox provides a single source for testers to access tools that are available as part of their AMP license. The toolbox is updated often to include solutions that provide additional support in specific areas in regard to accessibility testing.
The toolbox includes the AMP Desktop client, AMP Toolbars, and other tools such as the Color Contrast Checker. The Color Contrast Checker provides a quick and easy method for testing color combinations for validity under leading accessibility standards such as the Web Content Accessibility Guidelines 2.0 requirements.
Enterprise level accessibility initiatives demand comprehensive reports that are tailored to specific roles within an organization. AMP supports this requirement by providing detailed reports across a number of parameters, including views of standards-based compliance levels, best practices for identified violations, affected modules, and violation prioritization. These reports allow organizations to document current accessibility status and compliance rates, and create a prioritized project plan for addressing issues. Along with high level report data and compliance scores, AMP reports include:
Compliance Level Reporting, which provides compliance officers, product managers, web masters, and other project stakeholders with high-level standards conformance information. Information at this level can be used to easily identify key areas that lack conformance to relevant public standards. This information can then be used to help drive educational efforts within an organization.
Page Level Diagnostic Reporting, which provides support for detailed page-by-page reporting of violations that have been detected during the testing process. Descriptions and notes pertaining to a violation can be edited and customized at an analyst’s discretion to clearly define the issues that must be addressed for compliance. AMP also provides guidance on how to fix violations in-line with the diagnostic information. This guidance significantly decreases the time, budget, and resources allocated towards remediation efforts.
Intelligent Violation Modeling, which provides different views of the overall list of accessibility issues identified within a report. Users can view overall violation summary information, violations by standard, and violations by priority. This information is extremely valuable when estimating and evaluating required remediation efforts.
Report Distribution and Access Control
AMP provides significant controls on who can access reports and how the report information can be distributed. AMP reports can be easily distributed to an unlimited number of users within an organization and to duly authorized third-parties via e-mail. Viewers are provided access to the report via a streamlined, simplified AMP interface that quickly routes them to the needed information in the system.
Administrators can create flexible report groupings through the use of projects, specific report access lists, and by designating specific, individually authorized users. This framework provides for the easy management of the relationship between report viewers and testing teams while allowing administrators to have precise control over who has access to reports.
Multiple Technology Platform Reports
AMP allows users to generate one report which contains both Web and PDF testing results. This streamlines access to the testing results of web content as well as PDF content into one concise AMP report. These consolidated reports will be treated as single report within AMP projects while offering customizable dashboard views for both Web and PDF testing results providing one report for the testing results and compliance scores of an entire web property such as a website.
AMP provides all users with a configurable and customizable widget-driven dashboard. This dashboard allows users to have quick and easy access to AMP's most commonly used features and functionality. Additionally, customizable widgets allow users to quickly retrieve the reports, best practices, and projects that they access most frequently.
Centralized Standards Management
All testing controls, standard definitions, and Best Practices are centrally configured and automatically deployed across an organization. This ensures that all compliance efforts are taken using the same single set of requirements and eliminates differentiating interpretations of compliance, a common problem in accessibility. Central Standards Management benefits internal, contractor, and vendor organizations, and requires all parties to test and report on the same standards. As new standards and platforms are added to AMP by SSB BART Group, the Centralized Standards Management allows them to be quickly and easily incorporated, with no disruption to an organization’s compliance activities.
Best Practice Database
AMP contains over 1,500 accessibility best practices that are organized by technology platform and provided as part of the Learning Center (note: now the 'Best Practices' section) in AMP. AMP users can browse through high-level best practices and drill down as needed to review specific issues. The Best Practices Library provides access to descriptions of accessible development best practices from all of the platforms and across all standards currently supported in AMP. Each best practice guarantees access to:
- Description of accessibility issues
- Compliant source code example
- Non-compliant source code example
- Recommended approach and options for fixing a violation of the best practice
- Unit tests allowing for validation of the issue in a variety of fashions, including automatic, manual, and assistive technology review
- Links to relevant public standards associated with the best practice
- Severity, Noticeability, and Tractability (SNT) metrics for prioritizing compliance violations across best practices
Supported Standards and Technology Platforms
AMP provides coverage for formal and informal testing, knowledge management, and training across a variety of development and authoring platforms. This ensures that whatever platform a system is developed on, it can be tested and remediated for accessibility using AMP.
Public accessibility standards change over time because of court decisions, legislation, regulation changes, and technological advances. AMP provides users with automatic management of their accessibility development and testing standards across a broad range of technology platforms. Access to AMP includes no-cost access to the most up-to-date information about standards. This includes detailed implementation specifications for all common standards, step-by-step formal and informal testing guidance, and detailed training courses across a variety of key development and authoring platforms. This ensures that whatever platform a system is developed on, it can be tested and brought into compliance using AMP.
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eLearning: Web-based Self-paced Training
AMP provides all users with access to a significant number of training courses covering a variety of key topics in accessibility. These training courses are provided in a web-based, self-paced format that allows learners to access and complete courses individually, without instructors. Training courses are coupled with certification testing. These tests allow users to demonstrate a level of knowledge in a topic area, and provide a method for organizations to demonstrate best efforts at educating personnel on compliance requirements. These training modules work in both Mac and PC, can be used by learners either with or without audio, and are SCORM-conformant.
The following training curricula are available in AMP:
Accessibility Awareness Curriculum
Accessibility Management Platform (AMP) Curriculum
Accessibility Policy Curriculum
Accessibility Testing and Evaluation Curriculum
Adobe Flash and Flex Accessibility Curriculum
Electronic Document Accessibility Curriculum
Web Accessibility Curriculum
AMP Help Desk
Help Desk is a an AMP support portal which provides rapid access to help documentation, frequently asked questions and our AMP Technical Support Team.
AMP users can leverage Help Desk to obtain answers to their AMP related questions faster than ever. Since Help Desk is directly integrated with AMP users simply use their AMP credentials for access.
Help Desk offers the ability to comment on help articles and follow interesting resources. Each user can also track all open, pending and solved support requests directly within Help Desk.